Responsive remote control
View screens, control keyboard and mouse, work across monitors and reconnect safely when networks change.
Fast, fluid and dependable Enterprise-ready remote assistance
Support. Solve.
From anywhere.
Secure remote access built for fast support, clear permissions and dependable collaboration—without making customers feel out of control.
✓ Local approval
✓ Encrypted connection
✓ Emergency disconnect
Protected connection ready
Fast responseConnect in seconds
Locally approvedThe customer stays in control
SecureAuthenticated sessions
VisibleClear user permissions
ReliableReconnect and safety controls
FlexibleCustom branding for teams
Powerful by design
Everything your support team needs
From everyday troubleshooting to complete assisted sessions, ConnectLite keeps essential tools in one focused workspace.
Screen tools
Capture screenshots, record sessions and manage multi-monitor workflows with clarity.
Files & clipboard
Move files and clipboard content securely during an approved support session.
Voice & system audio
Use two-way voice and system audio to explain, demonstrate and resolve issues faster.
Camera & communication
Bring camera, chat and guided assistance into the same customer-friendly experience.
Privacy controls
Use black-screen privacy, permission controls and emergency disconnect safeguards when required.
Simple from the first click
Three steps to a secure support session
No complicated setup for the person receiving help. ConnectLite keeps the connection process clear and controlled.
Get ConnectLite →- 01
Open ConnectLite Host
The customer launches the Host application and enters an authorised licence.
- 02
Share the Remote ID
A fresh access code and Remote ID allow the technician to request a connection.
- 03
Approve and solve
The customer approves the incoming request and retains emergency-disconnect control.
Security customers can understand
Trusted access starts with clear consent
ConnectLite combines licensed access, authenticated relay connections, local approval, visible permissions, session records and safety controls.
- Locally approved incoming sessions
- Licensed users and registered devices
- Secure WSS rendezvous and relay
- Session and audit visibility
Ready when you are
Start supporting with ConnectLite
Choose the application for this computer. Windows v0.53.9.
For the computer receiving support
ConnectLite Host
Download for Windows →For authorised support professionals
ConnectLite Technician
Download for Windows →Only start sessions with people and organisations you trust. Every incoming request requires local approval.